Frequently asked questions
Everything you need to know about Vovan Shades.
When will my order arrive?
Orders ship within 1–3 business days with tracking. Delivery usually takes 7–12 business days to the US and Europe and up to 15–20 business days elsewhere. Your tracking link arrives by email as soon as it ships.
Is shipping really free?
Yes. Free tracked shipping worldwide, no minimum. Buy 2 pairs and save $10 automatically at checkout.
Will they fit me?
One size fits most adult faces. Spring hinges flex for a snug, comfortable fit. Unisex.
Are the lenses UV-protective?
The lenses are dark tinted and rated UV400 by our manufacturer. Not suitable for driving at night or in low light.
Can I return them?
Damaged, defective or wrong item? Email us within 30 days of delivery with a photo and we'll replace or refund it, free. EU and UK customers can also cancel within 14 days of delivery for any reason. Full details in our Refund Policy.
Who is Vovan?
Vovan is our AI-generated character and the face of the brand. The shades are very real.